Client portal: Give clients a home for invoices and payments

·2 min read

Clients can use an emailed sign-in link to review their invoices and payment history in a dedicated portal.

Give clients somewhere to return to

The client portal gives clients a dedicated place to review invoices and payments, using a sign-in link sent by email rather than a password they need to create and remember.

An individual invoice link answers one question. A portal is useful when the question is broader: which invoices have we received, and what has been paid? Keeping that history together gives the client a place to look before asking you to resend a document.

The portal is included with Solo and Agency. Check that portal access is enabled for your company before inviting clients to use it.

Client portal showing invoices, payment statuses, due dates, and amounts

Make repeat billing easier to review

A client with several engagements may need to check an older invoice while reviewing the latest one. The portal brings that client-specific view together without requiring you to assemble a fresh email with every past invoice attached.

Before directing clients there, check your company's portal access and confirm the client email details. Walk through the sign-in and invoice view with a suitable client account so you understand what they will see.

For companies using the separate Agency project feature, projects and client updates add a delivery context alongside the billing relationship. Portal access alone does not include the Projects feature.